Help Center

Tenants & leases

What tenants can do (the optional portal)

Tenants can pay without an account — the portal just adds extras.

Tenants never need an account to pay rent — every rent email has a secure pay link. The portal is an optional extra for tenants who want a home base.

In the portal a tenant can

  • See their payment history and what's due next.
  • Set up or cancel autopay.
  • View their lease.
  • Submit and track maintenance requests.
Still need help? Email support@keyprop.io.