Help Center

Tenants & leases

Adding tenants & sending invites

Add a tenant as a person, then create their lease to set rent and start billing.

Add a tenant

  1. 1Go to Tenants → Add Tenant.
  2. 2Enter their name, email, and (optionally) phone.
  3. 3Save. The tenant gets an email invite to the optional tenant portal.

A tenant is just a person here — there's no rent or unit yet. You set the rent, deposit, term, and unit when you create their lease (next).

Then create their lease

To start collecting rent, go to Leases → New Lease. The guided wizard ties the tenant to a unit and sets the rent, deposit, fees, and dates — and creates the first charge. See “Creating a lease” for the full walkthrough.

Do tenants need an account?

No. Tenants can pay every month straight from the emailed pay link without ever creating an account. The portal is optional — it just lets them see history and manage autopay.

Moving a tenant out

Use Archive (not delete) on a tenant who has moved out. Archiving keeps their full payment history, removes them from your active list, and stops future billing. You can't archive a tenant who's still on an active lease — end the lease first.

Still need help? Email support@keyprop.io.