Adjusting, cancelling, or adding charges

On the Payments page

• Adjust amount, change a single unpaid charge (e.g. a one-time discount). The pay link then shows the new amount.
• Cancel, void an unpaid charge (e.g. tenant moved out). It stays on your ledger for records and the tenant is no longer billed for it.
• Add Charge, bill a one-off item like a utility or fee; optionally email the tenant a pay link for it right away.

Paid charges can't be edited or cancelled here, issue a refund from your Stripe dashboard instead. Every adjustment is recorded for your audit trail.